How to acquire Vex Log

Vex can output the logs necessary for investigating VEX operation troubles and communication troubles.

[The steps for acquire logs]

1.Start VEX Controller from the shortcut of [UBsecure]-[VEX] on the desktop or start menu.

2.When VEX Controller starts, select the [Tools] tab, set "Acquisition period (hour)" , and click the [Execute] button.

("Acquisition period (hour)" should be at least 48 hours, including the period when the event occurred.)

3. The “vexlog_2020xxxxxxxxxxxx” folder is created on the desktop.